NON-US Customers only.
US MEMBER FAQs
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IMPORTANT NOTE: To ensure your funds are properly credited to your cardroom account, the name and email address on your NETeller™ Member account must match the personal information registered on your cardroom account. Where this information does not match, the funds will be transferred back to the NETeller™ account they came from.
- Minimum per transaction: $15.00
- Maximum per transaction: $750.00
You must have funds in your NETeller™ account:
- First make a deposit into your NETeller™ account.
- Once you have established a balance in your NETeller™ Member account, log into the cardroom and go to the CASHIER.
- Select Make a Deposit then choose NETeller™.
- Enter the amount you wish to transfer, your NETeller™ Account ID and your NETeller™ Secure ID, then Submit your request. NETeller™ will approve the request and the funds will be deposited immediately into your cardroom account.
Canadian members: If you have registered a bank account at NETeller already, you can take advantage of the InstaCASH service from NETeller™:
- Log into the cardroom and go to the CASHIER.
- Select Make a Deposit then choose NETeller™.
- Enter the amount you wish to transfer, your NETeller Account ID and your NETeller Secure ID, then Submit your request, AND the last four digits of your bank account, then Submit your request.
- NETeller™ will deduct the amount you have on deposit with them from the total of the deposit amount, and send a request for Electronic Funds Transfer out of your bank account to NETeller™ for the balance. When approved, they will then transfer the full amount of your request to the cardroom where it will be deposited immediately into your poker account. (Note: Minimum transfer from bank account: $10)
Questions about NETeller™?
Customer Support 9am - 3am ET
support@neteller.com
1-888-258-5859 (toll-free North America)
